Guarantee

At Focus Promotions we appreciate your business, and our customer service team is dedicated to making certain every order is filled accurately and on time. Your satisfaction is always assured with our 100% No Risk Guarantee.

All imprinted items will be delivered as ordered. If the items delivered are different from your approved proof, we will reprint the merchandise or issue a full refund. All damaged or defective items will be replaced free of charge.

Before a refund or reprint is approved, we will need to arrange for a pickup of your damaged or defective order. Before disposing of or returning any merchandise, please contact us for assistance.